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Accessibility at Wellcome Collection Visual Story

Information to help you plan and prepare for your visit.

There is step-free and level access to all floors of the building via the lifts.

There are accessible toilets on all floors of the building.

There is a Changing Places toilet on level 0.

Ear defenders, tinted glasses, tinted visors and weighted lap pads are available.

A young woman with shoulder-length brown hair is smiling and looking straight at the viewer. She is dressed in black with a Wellcome Collection logo on her t-shirt.
Source: Wellcome Collection. © Wellcome Collection.

Please ask a member of gallery staff if you would like any of these things.

You can borrow a wheelchair during your visit.

A young woman with shoulder-length brown hair is smiling and looking straight at the viewer. She is dressed in black with a Wellcome Collection logo on her t-shirt.
Source: Wellcome Collection. © Wellcome Collection.

To borrow a wheelchair contact our Visitor Experience Team or ask at the information desk on level 0.

A long sweeping metal structure forms a contemporary information desk in the reception area of a museum.
© Wellcome Collection.

The information desk looks like this.