The pain of complaining : CAB ICAS evidence of the NHS complaints procedure / report written by Liz Phelps and Ann Williams.

London : Citizens Advice, 2005.

36 pages ; 30 cm.

This item was donated as part of The Women's Health Library archive held by Wellcome Collection, reference SA/WHL https://wellcomecollection.org/works/fjg4s86y

Dated: May 2005

Copy 1. Donor: This item was originally held in the Women's Health Library. It was donated to Wellcome in 2016 by the Feminist Library, which acted as temporary custodian following the closure of Women's Health in 2006.

Copy 1. Former Women's Health Library shelfmark: Bm